# Inbox & Real-Time Messaging The Inbox is your unified view of all conversations across X, LinkedIn, and email. Every DM, email, and reply flows through here, with real-time message detection and AI status indicators. You always have full control to step in, override AI responses, and handle conversations that need a human touch. ## Conversation List Your Inbox displays all conversations in a single, paginated list. Each conversation shows: * Lead name and profile * Timestamp of most recent activity * AI status indicator (bot icon overlay when AI is disabled) * Platform icon and status badges ### Starring Conversations Click the star icon on any conversation to keep it easy to find. Starred conversations work as a personal shortlist for high-priority leads or deals in progress. ### Unread Indicators New inbound messages are tracked automatically. The Inbox shows an unread count that updates periodically as new messages arrive. ### Filtering Filter conversations by: * **Status** (All Statuses, Replied, Meeting Booked) * **Sequence** (specific sequence) * **Search query** (lead name) Combine filters to narrow your view. For example, show only "Replied" conversations to focus on warm leads. ## Message Detection New messages on X are detected via Twitter's DM connection. LinkedIn messages are detected through periodic polling. Email replies are detected by polling your connected Gmail or Outlook mailboxes; bounces are flagged automatically and future sends to bounced addresses are skipped. ## AI Status Indicators * **AI ON toggle**: Visible at the top of each conversation, indicates whether AI can auto-reply * **Bot icon**: A red Bot icon overlay appears on conversations where AI is disabled ## Sending Manual Messages Send a message directly from the Inbox without AI involvement: 1. Open a conversation 2. Type your message 3. Click Send Manual messages are: * **Sent instantly** with no scheduling delay * **Not subject to daily limits**, so manual DMs do not count against your action limits * **Auto-cancel pending AI responses**. If the AI had a response queued, it is immediately cancelled when you send a manual message ## AI ON/OFF Toggle At the top of any conversation, toggle AI responses: * **AI ON**: AI generates and sends responses automatically based on your prompts and tone examples * **AI OFF**: Only your manual messages are sent The toggle applies to that single conversation only. You can have AI enabled for most conversations while handling your hottest prospects manually. ## Call Briefs Click the **Call Brief** button in any conversation to generate a pre-call preparation document. The brief pulls data from the lead's profile, conversation history, and buyer intelligence to give you talking points before a meeting. See [**Meetings, Booking, and Call Briefs**](/meetings-and-crm/meetings.md) for details. ## Next Steps * [**AI Response Engine**](/ai-and-conversations/ai-response-engine.md): How AI generates responses * [**Tone and Knowledge Base**](/ai-and-conversations/tone-and-knowledge.md): Customize the AI's voice and provide sales context --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.autoreach.tech/ai-and-conversations/inbox.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.