> For the complete documentation index, see [llms.txt](https://doc.autoreach.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.autoreach.tech/settings-and-configuration/blacklisting.md). # Blacklisting Accounts Blacklist specific accounts to prevent AutoReach from discovering, enriching, or engaging with them. Useful for excluding competitors, existing customers, and contacts who have requested not to be contacted. ## How Blacklisting Works Blacklisted accounts are matched by username (case-insensitive) across platforms. When you blacklist an account: 1. The account is added to the blacklist 2. All matching leads are found (case-insensitive username match) 3. All sequence enrollments for those leads are identified 4. All pending, queued, and deferred actions for those leads are **cancelled** 5. The leads are **removed** from all sequences The response includes a count of removed sequence leads so you can see the impact. ## Adding to Blacklist ### Single Account On the **Leads page**, click the menu on any lead and select **Blacklist**. Enter the username to blacklist. ### Bulk Blacklist On the **Leads page**, select multiple leads in the table using the checkboxes. A floating selection bar appears at the bottom- click **Blacklist** to blacklist all selected leads at once. The same cascade removal logic applies to each. ## What Blacklisting Prevents * **Discovery**: Blacklisted accounts are excluded from search results * **Enrichment**: Skipped during profile enrichment * **Engagement**: Never receive messages, likes, follows, or comments * **All sequences**: Applied globally across all sequences and offers ## Removing from Blacklist Find the account in the blacklist and click **Remove**. The account becomes discoverable and engageable again in future runs. Removing from the blacklist does not restore previously deleted sequence leads or actions. ## Common Use Cases * **Competitors**- avoid wasting enrichment costs on accounts you'll never contact * **Existing customers**- prevent duplicate outreach * **Do-not-contact requests**- comply with prospects who asked to stop receiving messages * **Internal contacts**- exclude your own team, CEO, or board members ## Next Steps * [**Account Safety**](/settings-and-configuration/account-safety.md): How AutoReach protects your accounts * [**Multi-Account Management**](/settings-and-configuration/multi-account.md): Managing accounts and their settings --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://doc.autoreach.tech/settings-and-configuration/blacklisting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.