Blacklisting Accounts

Blacklist specific accounts to prevent AutoReach from discovering, enriching, or engaging with them. Useful for excluding competitors, existing customers, and contacts who have requested not to be contacted.

How Blacklisting Works

Blacklisted accounts are matched by username (case-insensitive) across platforms.

When you blacklist an account:

1. The account is added to the blacklist

2. All matching leads are found (case-insensitive username match)

3. All sequence enrollments for those leads are identified

4. All pending, queued, and deferred actions for those leads are cancelled

5. The leads are removed from all sequences

The response includes a count of removed sequence leads so you can see the impact.

Adding to Blacklist

Single Account

On the Leads page, click the menu on any lead and select Blacklist. Enter the username to blacklist.

Bulk Blacklist

On the Leads page, select multiple leads in the table using the checkboxes. A floating selection bar appears at the bottom- click Blacklist to blacklist all selected leads at once. The same cascade removal logic applies to each.

What Blacklisting Prevents

• Discovery: Blacklisted accounts are excluded from search results

• Enrichment: Skipped during profile enrichment

• Engagement: Never receive messages, likes, follows, or comments

• All sequences: Applied globally across all sequences and offers

Removing from Blacklist

Find the account in the blacklist and click Remove. The account becomes discoverable and engageable again in future runs.

Removing from the blacklist does not restore previously deleted sequence leads or actions.

Common Use Cases

• Competitors- avoid wasting enrichment costs on accounts you'll never contact

• Existing customers- prevent duplicate outreach

• Do-not-contact requests- comply with prospects who asked to stop receiving messages

• Internal contacts- exclude your own team, CEO, or board members

Next Steps

• Account Safety: How AutoReach protects your accounts

• Multi-Account Management: Managing accounts and their settings