# Blacklisting Accounts

Blacklist specific accounts to prevent AutoReach from discovering, enriching, or engaging with them. Useful for excluding competitors, existing customers, and contacts who have requested not to be contacted.

## How Blacklisting Works

Blacklisted accounts are matched by username (case-insensitive) across platforms.

When you blacklist an account:

1. The account is added to the blacklist
2. All matching leads are found (case-insensitive username match)
3. All sequence enrollments for those leads are identified
4. All pending, queued, and deferred actions for those leads are **cancelled**
5. The leads are **removed** from all sequences

The response includes a count of removed sequence leads so you can see the impact.

## Adding to Blacklist

### Single Account

On the **Leads page**, click the menu on any lead and select **Blacklist**. Enter the username to blacklist.

### Bulk Blacklist

On the **Leads page**, select multiple leads in the table using the checkboxes. A floating selection bar appears at the bottom- click **Blacklist** to blacklist all selected leads at once. The same cascade removal logic applies to each.

## What Blacklisting Prevents

* **Discovery**: Blacklisted accounts are excluded from search results
* **Enrichment**: Skipped during profile enrichment
* **Engagement**: Never receive messages, likes, follows, or comments
* **All sequences**: Applied globally across all sequences and offers

## Removing from Blacklist

Find the account in the blacklist and click **Remove**. The account becomes discoverable and engageable again in future runs.

Removing from the blacklist does not restore previously deleted sequence leads or actions.

## Common Use Cases

* **Competitors**- avoid wasting enrichment costs on accounts you'll never contact
* **Existing customers**- prevent duplicate outreach
* **Do-not-contact requests**- comply with prospects who asked to stop receiving messages
* **Internal contacts**- exclude your own team, CEO, or board members

## Next Steps

* [**Account Safety**](/settings-and-configuration/account-safety.md): How AutoReach protects your accounts
* [**Multi-Account Management**](/settings-and-configuration/multi-account.md): Managing accounts and their settings


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